As a registered charity, dedicated to conservation and education, we rely on support from our visitors and donors…

Dudley Zoo & Castle is the trading name of Dudley & West Midlands Zoological Society Limited (DWMZS), a registered charity (no. 507221) with objectives founded in conservation and education. We care for over 150 species, many of which are threatened with extinction, and partner with a host of different organisations working to protect wildlife across the globe.

We rely on public support to fund and deliver the actions outlined in Our Conservation Strategy and Our Development Strategy, which function as roadmaps towards our charitable objectives and mission.

Simply by visiting our zoo, you are supporting wildlife conservation. To explore other ways you can support us further, click the links below.

Our Promise To You:

Throughout our fundraising activities, we promise to be open, honest and respectful. We are committed to complying with all relevant charity laws/guidance, and aim to display best practise in all fundraising activities. We are registered with the Fundraising Regulator and use the Code of Fundraising Practise to determine how we plan and deliver our fundraising activities.

✅ We will communicate our charitable objectives, actions and impact to you, our supporters.
✅ We will provide you with a clear explanation of how you can donate, and what your donation will achieve.
✅ Your donation will be used to further our charitable objectives and mission.
✅ We will honour the terms of your gift.
✅ We will respect your rights and privacy. We will seek your consent before contacting you, or storing your personal data.
✅ We will adhere to your contact preferences.
✅ All 3rd party partnerships will be documented in a clear and transparent way
✅ Complaints will be dealt with in a timely, respectful and honest manner.
✅ We will act in accordance with charity and fundraising law.

We encourage you to direct any questions and feedback on our fundraising practise to admin@dudleyzoo.org.uk. Alternatively, you are welcome to call 01384 215313.

To learn more about our conservation work, click here. For further information on our goals and our impact, click the links below.