Opening Times & Admissions
Open everyday from 10.00am (except Christmas Day)
Last admission: 3.00pm, N.B grounds close approx. 4.30pm
Please read our “Important Information below” before purchasing tickets.
Daily Admission Prices
Admission tickets are non-refundable, non-transferable and
are valid for a single use on the date chosen at the time of booking.
| Jan – Dec 2026 (online) | Jan – Dec 2026 (on the gate) | |
|---|---|---|
| Adult (including a voluntary donation) | £22.95* | £24.95* |
| Adult (without a voluntary donation) | £20.85 | £22.65 |
| Children (3-15 yrs) (including a voluntary donation) | £16.95* | £18.40* |
| Children (3-15 yrs) (without a voluntary donation) | £15.40 | £16.70 |
| Family Ticket – 1 Adult & 2 Children (including a voluntary donation) | £51.25* | £55.65* |
| Family Ticket – 1 Adult & 2 Children (without a voluntary donation) | £46.55 | £50.55 |
| Family Ticket – 2 Adults & 1 Child (including a voluntary donation) | £56.70* | £61.55* |
| Family Ticket – 2 Adults & 1 Child (without a voluntary donation) | £51.50 | £55.95 |
| Family Ticket – 2 Adults & 2 Children (including a voluntary donation) | £71.95* | £78.15* |
| Family Ticket – 2 Adults & 2 Children (without a voluntary donation) | £65.35 | £71.00 |
| Family Ticket – 2 Adults & 3 Children (including a voluntary donation) | £87.25* | £94.70* |
| Family Ticket – 2 Adults & 3 Children (without a voluntary donation) | £79.30 | £86.05 |
| Concessions | ||
| Adult with disability/Senior Citizen (60 yrs+)/ Student or Young person (16-18 yrs) Concessions (including a voluntary donation) | £20.95* | £22.65* |
| Adult with disability/Senior Citizen (60 yrs+)/ Student or Young person (16-18 yrs)(please bring proof of disability) (without a voluntary donation) | £19.00 | £20.55 |
| Child with disability (including a voluntary donation) – please bring proof of disability, copy of DLA/PIP Letter | £15.95* | £17.30* |
| Child with disability (without a voluntary donation) – please bring proof of disability, copy of DLA/PIP Letter | £14.50 | £15.70 |
| One Free Admission for Carer with a full paying Disabled Visitor (not valid with family tickets or discounted, or third party tickets) | FREE | FREE |
| 0 – 2 years | FREE | FREE |
| Car Park Token | £4.00 | £4.00 |
*As a Charity we rely upon donations from our visitors to support our animal welfare and conservation work. All admission prices include a 10% voluntary donation from you in support of our charitable work. If you choose not to support our charitable work you can pay the standard admission price online or on arrival at our main entrance.
Good Friday and Bank Holiday Mondays will incur an additional cost of £1 per ticket.
Please note Dudley Zoo and Castle or any outlets on site do not accept £50 notes.
Under the Gift Aid scheme we can claim an additional 25p for every £1 that you donate. You need to be a UK tax payer and understand that if you pay less Income Tax and/or Capital Gains Tax than the amount of Gift Aid claimed on all your donations in that tax year, it is your responsibility to pay any difference. Gift Aid can only be claimed on donations for you and members of your family that visit Dudley Zoo.
Please note that children under the age of 14 years must be accompanied by an adult. Identification and proof of age may be requested on arrival.
Permission must be obtained in advance from the Press Office for all filming and photography used for commercial purposes.
Zoo Rules
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Please do not feed the animals and help us to keep our animals healthy
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No dogs allowed other than assistance dogs (please call prior to visit)
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No cycling, scooters, rollerblades or rollerskates
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You can ask for a passout to return to your vehicle
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Please ensure you wash your hands after any form of contact with any animal
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Please keep children safe, they must be accompanied by a responsible adult at all times. Due to the nature of the site, caution must be taken at all times.
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Do not go beyond any barriers, climb or stand on any walls or enclosures – remember you are looking into an animals home so please do not bang on the glass.
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Please use nappy bags for disposal of nappies due to hygiene.
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Smoking is strictly prohibited within some areas of the Zoo premises; these areas are clearly sign posted.
Important Information
- If you need to purchase tickets we recommend using our online booking system, especially during busy periods, but you can pay on the day if you prefer.
- If you are a DZ Member you can visit us without pre-booking. You must bring your Membership card with you on the day of your visit.
- If you havenʼt received your Membership cards, then please bring your email confirmation with you.
- If you have adoption tickets, pre-booked tickets or free return tickets – you can visit us without pre-booking. Please remember to bring your tickets with you.
- Proof of disability is required to qualify for disabled adult and child admission tickets. Please bring a copy of your DLA/PIP Letter, Nimbus Access Card or National Disability Card with you on the day of your visit. Please do not ask staff to determine a registered disability by any other means. This will be politely refused, we will not make any judgement without official documentation.
- If you are planning to visit us soon, please read the following:
- Entrance is via our Safari Gift Shop. The turnstiles on Castle Hill are closed.
- A date and time to visit us can be booked in advance for visitors purchasing tickets.
- Tickets will only available online at dudleyzoo.org.uk and only valid for the date and time chosen at time of booking.
- Dates on tickets cannot be changed and are non-refundable.
- These pre-purchased tickets cannot be used in conjunction with any other offer, promotion or vouchers.
- If you have a Kids to Free Voucher either directly from Dudley Zoo or a third-party promotional partner, please read the Terms & Conditions here.
- We offer Blue Light Card Holders and up to four admissions 20% off admission prices purchased on the gate. Terms & Conditions apply and can be found here.
- Admission tickets are subject to availability and may be changed or withdrawn at any time. Children under the age of 14 yrs must be accompanied by an adult.
- Car parking is £4.00 for the day. You will be given your token on arrival to keep safe until you exit the barrier system on the car park at the end of your visit. Car park closes 30 minutes after the Zoo closes, no overnight parking allowed.
- We have increased our handwash facilities around the site. The product we use is NewGenn.
- Access to the site will be via the main entrance and gift shop, situated off our car park. How to Get Here – Dudley Zoo and Castle
- Fun fair is seasonal and operates through school holidays (weather permitting).
- The Safari Gift Shop is open daily from 10 am.
- We have a power bank station in the shop now if customers need a phone charger while on site. They cost from £2.99 for the first hour with a refundable deposit of £15.
- The Queen Mary Restaurant will be open for refreshments. Indoor seating is available in the Queen Mary on a first come, first served basis. Catering outlets are now taking card payments and cash payments.
- Toilet facilities are available.
- Weʼre offering talks at various animal enclosures.
- Weʼre able to hire out mobility scooters and wheelchairs. Please call to reserve one giving at least 48 hours notice. Warning, there is a steep camber at the Meerkats which is not suitable for wheelchair and scooter users.
- You are welcome to bring your own picnic. Outdoor seating is available around the site.
- The Castle Courtyard and Castle Keep are open (please note the staircase is very narrow and steep in places).
- Childrenʼs play equipment are open.
- Lemur Wood is open. Lemur wood is not pushchair accessible.
- Please download our site map to help you plan your visit.
- EXIT the Zoo via the the Safari Gift Shop.
