Lower Primates Section Leader, Nicola Wright, is celebrating after achieving her Level 5 NVQ Diploma in Management.
Nicola joined representatives from other Heart of England attractions to complete the course, which is designed to support people’s ability to lead and manage individuals and teams.
Nicola said: “Because it wasn’t anything to do with animals, it really took me out of my comfort zone and as it was assessed through evidence based work it was really hard work trying to tailor the specifications to our zoo work. But I’m delighted to successfully complete it and have this certificate which proves I have!”
Well done, Nic!