There was a nice surprise in store for DZG Safari Shop worker Jo Smith when she bagged the Employee of the Month title.
The Customer Services Team Member netted the honour, a certificate and gift vouchers in recognition of her excellent customer service skills and for coming into work at short notice when needed.
The mum-of-two from Brierley Hill, who has worked at DZG for almost two years, said: “It was a really lovely surprise to be told I’d been chosen as the employee of the month.
“I love working here, there’s a great atmosphere and I enjoy meeting visitors and helping them with information about their visit.”
Jo received several nominations for the title, including ones from Zoo Manager Matt Lewis and Retail Manager Isobel Blackwell.
Congratulations also to Customer Services Team Member Grace Stackhouse and ungulates Keeper Adam Davey, who clinched notable achievement awards for their dedication to Dudley Zoo.