Book online for grotto!

Online booking systems for DZG’s Santa’s Winter Wonderland Castle Grotto are now up and running!


Visitors can book their own timed slot for the three-week festive period directly through the DZG website.

Marketing Assistant, Andrea Hales, said: “Last year was the first time that we ran an online booking system for the grotto and it worked brilliantly.

“Not only do families and groups get to book their own time slot allowing them to arrange their day more efficiently but it also allows us to advise non-booked guest who turn up on the day of a predicted time when they can see Santa.”

Last year more than 8,500 excited youngsters visited Father Christmas in the 11th century castle grotto, with numbers up by 1,000 on 2012.

Santa’s Winter Wonderland Castle Grotto opens on Tuesday, December 2 and runs until Christmas Eve.

All ticket prices include zoo admission, train ride, visit to Santa in his caste grotto with a surprise gift, plus a magical Christmas show and must be pre-booked at least 24-hours in advance by either CLICKING HERE and booking online, or calling 0844 474 2272.